Subflow to auto close RITM & REQ once catalog task is closed in flow designer.

[raghu432]

Hello Everyone,

I am trying to build a subflow in flow designer to make use for all catalog items to auto close RITM and REQ items if catalog task is closed/skipped/rejected/cancelled.

Subflow Name: ABC (I have build all different conditions closed/skipped/rejected/cancelled and updating RITM and REQ records). I am making use of this subflow in my main flow but its not working. Did anyone tried...if so could someone guide me on this.

                         

[Sudhanshu Talw1]

Via test button is it working?

If yes, then check Did you publish the subflow? Check once most of the time people do this mistake.

if it is working fine via test button & published as well are you assigning the output to subflow.

If it is yes the make sure you are calling in flow via Call a subflow action.

If everything is correct then I need proper screenshots

Thanks Sudhanshu

[Marques1]

Hi mate, not sure if you found this solution already but basically you will need to create/associate stages to your flow i.e. screenshot below 

to add the OOTB stage(I recommend it) click on the 3 dots located at top right of your flow ->

On Stages window select "select a stage set"

Now you can click on your flow and add the stages appropriately 

To do that hover your mouse to the division of each action it will show a help tag "add stage" i.e. below 

Save your flow and test it before activate.

Please hit correct if this answered your question.