Submit Button doesn't work

pjsnow
Kilo Expert

Hi All,

Submit UI action is not working on Incident Task table and when i checked on UI actions i did not find related UI Action. This happened after new patch release but here comes the twist the same patch is deployed in test environment did not face this issue but here in dev, we are facing it. Any suggestion will really help. And sometimes all of a sudden it starts working never seen this kind of behavior any idea on this?

Thanks

6 REPLIES 6

Hi,

Can you find that script and paste it here so we can check for discrepancies?


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Allen 

Firstly I couldn't find that Submit UI action at all, so I searched submit Ui action on table incident task and did not find any. Later I found the submit UI action on a global table then I tested out by making it active false where still I was able to see that UI action on incident task form, that means the one which is on a global table is also not the one we are looking for.

Hope you understood what I am trying to tell.