Unable to edit catalog item in service catalog
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‎03-03-2022 11:30 PM
I couldn't edit catalog variable on the form ,as need to change the type of the variable.. What is the reason for this..Can anyone suggest me
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Facilities Service Management
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‎03-03-2022 11:36 PM
Hi,
Can you check the catalog item is in published state. If yes , you should to move checkout ie, use edit catalog UI Builder and cancel the published state.
Regards,
Suresh.
Suresh.
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‎03-03-2022 11:42 PM
Hi,
are you in correct scope?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎03-04-2022 12:26 AM
Hi, Kindly check your role and the scope where you are checking.
Thanks,
Sumit
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‎03-04-2022 12:54 AM
How to find/change the scope and Update set
Shakeel Shaik 🙂