View the Attachment content by hovering on the file

[naveen80]

Hi Experts,  

Is it possible to view the content of attachment just by hovering on it, so it is easy to preview the content and take necessary actions accordingly?

PFB Snip for your reference.

Thanks & Regards,

Naveen.

[Arpan Baishya]

Hi @naveen80,

Yes, it is possible to preview attachment content by using Document Viewer. You can learn more about it here - Document Viewer (servicenow.com)

To learn how to enable it, follow the instructions mentioned in this article - Enable Document Viewer (servicenow.com).

Once you have successfully enabled it for your table(s), you should see a view option show up next to the attachment name like this.

Clicking on 'view' would let you preview the attachment content.

Hope that answered your question.

[naveen80]

Hi Arpan,

Thanks for your reply..!!

I've tried the document viewer, but the content is not visible as hover over functionality.

It's like you have to open a record and click on view button of attachment. So, it is getting difficult when we have huge database with attachments.

Is it possible to view the content just by hovering on the attachment field from list view of the record?

Thanks & Regards,

Naveen.

[Arpan Baishya]

Hi,

To the best of my knowledge, the functionality you're looking for is not there on the platform.