What are the possible ways to trigger the notifications

[jaiku]

What are the possible ways to trigger the notifications??

[tony_barratt]

Hi Jai,

http://wiki.servicenow.com/index.php?title=Email_Notifications#Specifying_When_to_Send_the_Notificat...

..

You can define when to send a notification based on the type of triggering event. The instance can send a notification in either of these circumstances.

• When a record is inserted or updated
• When a specific event runs

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[anjalichoudhary]

Hi Jai,

You can send the Notifications either by creating a Notification through System Notifications in Application Navigator and you can trigger them either when record is inserted/update OR when any event runs.

Another way is via Workflow, you can use Notification Activity in a Workflow to trigger Notifications.

Email Notifications - ServiceNow Wiki

Notification workflow activity

Please mark Correct/Helpful as per impact of the response!!

Thanks,

Anjali

[KKrabbenhoft]

Your wiki link does not work. 

[RiteshSwarnakar]

Till Utah Release there are 7 different ways I can think of:

1] Manually Send Email from a Record

2] Notification -> Event is fired
3] Notification -> Record inserted or updated
4] Workflow Activity -> Notification
5] Flow Action -> Send Email

6] Flow Action -> Send Notification

7] Using GlideEmailOutbound API (Server-Side)