what is Change schedule in change management?
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03-22-2024 01:16 AM
Hello everyone,
Does anyone educate me what is the use of Change schedule module in change management?
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03-22-2024 01:38 AM
Hi @Aryan ,
Change Schedule simply defines the changes that are to be delivered in the future. Details such as the nature of the change and the expected date and time and duration of any service outage are included as part of the CS.
Refer to the Doc to learn more : Installed with Change Management - Change Schedule
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03-22-2024 01:58 AM
Hi @Aryan
Schedule means, your change is fully approved, tested and ready for deployment on schedule time. during this time, we don't do any update on change as it is all set now.
It is like, you have travel on 3rd April and by 1st April you done with packing / leave plan and all set and no pen action pending for travel expect to travel on date.
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Dr. Atul G. - Learn N Grow Together
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03-22-2024 02:23 AM
Hi @Aryan,
The grouping of schedules provides easy access to your most required schedules and saves your time from searching through all the schedules in the system.
Please find the below link for reference.
https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/change-management...
Thanks
SP
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03-22-2024 03:54 AM
Hi @Aryan ,
You can go through the servicenow documentation to understand the change schedule,
YouTube Video:
https://www.youtube.com/watch?v=Ju0wEEzzGCs
Please mark this comment as Correct Answer/Helpful if it helped you.
Regards,
Swathi Sarang