when closing a request ticket "Enter comments and close" error

runfast
Kilo Guru

when attempting to close a request ticket for Legal Module, I get an error message "Enter comments and close", but there is no "comment" field on this table. There is a "comment" field on the related TASK table which I am not able to find it (or dot walk) to add it to the form view.

 

Any assistance or direction greatly appreciated.

 

Thanks

 

 

 

 

5 REPLIES 5

Hope the UI action is written on the same table where your request record exists. If the current table is extends from another table, you can check for "comment" field in the parent table dictionary.

 

Looks like, the UI action is not written correctly which is enforcing mandatory fields.