when i relate parent incident to a problem ticket, then automatically child incidents to be added

SabyasachiB
Tera Contributor

Hello ,

 

Today when i relate a incident into a problem ticket and lets say its parent incident ( to which 5other child incident are related)-> only 1 incident gets added. I want to understand the possibility that if i relate a parent incident automatically the child incidents also gets added

0 REPLIES 0