Add a link in a Noticafication to a Workspace Record

[Kamva]

Hi Everyone,

I have a requirement to modify a notification by adding a link to Resource Management Workspace record (Project/Resource Allocation). Can you please guys assist me with this requirement, the link I have added is to the record in classic view, which is not the exact requirement.

Regards,

Kamva

[Huynh Loc]

Hi @Kamva ,
Please refer to this post, which has guidance. It is not Resource Management Workspace, but I think it is similar to your case.
https://www.servicenow.com/community/itsm-forum/email-notifications-incident-and-requests-links-to-a...

Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

[Ankur Bawiskar]

@Kamva 

share what you configured as link in screenshot

[Kamva]

Hi @Ankur Bawiskar ,

Please check below, I have attached an Image and pasted an html code below (link is the last line of code)

<p>A new resource assignment request has been created by ${sys_created_by}&nbsp;</p>
<p>&nbsp;</p>
<p>Herewith the details of the request:</p>
<p>&nbsp;</p>
<p>Task: ${task}</p>
<p>Project: ${task.u_rel_project.number}</p>
<p>Group: ${group_resource}</p>
<p>Role: ${role}</p>
<p>Effort type: ${effort_type}</p>
<p>Effort: ${effort}</p>
<p>Start date: ${start_date}</p>
<p>End date: ${end_date}</p>
<p><a href="${instance_url}now/nav/ui/classic/params/target/sn_plng_att_core_resource_assignment.do?sys_id=${sys_id}&amp;sysparm_view=workspace_apw_default&amp;sysparm_userpref.sn_plng_att_core_resource_assignment.view=workspace_apw_default"> View Resource Assignment </a></p>

[Ankur Bawiskar]

@Kamva 

notification is on which table?

also you should give relative URL

try this

<a href="/now/nav/ui/classic/params/target/sn_plng_att_core_resource_assignment.do?sys_id=${sys_id}&amp;sysparm_view=workspace_apw_default&amp;sysparm_userpref.sn_plng_att_core_resource_assignment.view=workspace_apw_default">

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