Are Agent Workspace ribbons compatible with Service Operations Workspace
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06-19-2024 01:38 AM
Hello,
Does anyone know if the legacy agent workspace ribbons are compatible with the new service operations workspace or if SOW has something similar and has anyone implemented such a thing?
Kind regards,
Alex
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06-19-2024 02:20 AM
Hi Alex,
Agent Workspace Ribbons are compatible with SOW.
Please refer this doc to add ribbons in SOW,
Follow only step 3 in the doc, to add AW ribbons in SOW. As Ribbon configuration in SOW is "SOW Ribbon Config" in OOB.
Please mark it helpful if it answers your query.
Thanks,
Pranitha