Are Agent Workspace ribbons compatible with Service Operations Workspace

Alex Saager1
Tera Contributor

Hello,

 

Does anyone know if the legacy agent workspace ribbons are compatible with the new service operations workspace or if SOW has something similar and has anyone implemented such a thing?

 

AlexSaager1_0-1718786270362.png

Kind regards,

Alex

1 REPLY 1

pranitha_g
ServiceNow Employee
ServiceNow Employee

Hi Alex,

Agent Workspace Ribbons are compatible with SOW. 

 

Please refer this doc to add ribbons in SOW,

https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/administer/configurable...

 

Follow only step 3 in the doc, to add AW ribbons in SOW. As Ribbon configuration in SOW is "SOW Ribbon Config" in OOB.

 

Please mark it helpful if it answers your query.

Thanks,

Pranitha