Asset Workspace Form Not Showing Records

[avivsh]

Hi everyone,

I’m running into a strange issue with Asset Workspace , and I would really appreciate some guidance.

Problem Summary

Users can see assets in the Asset Workspace list, but when they click an asset to open the form, they get:

You do not have permissions to access this page

Important Details

• The same users CAN see the asset in:

  • The classic (platform) UI list

  • The SOW / item workspace

• My alm_asset and alm_hardware ACLs return true for the user

  (verified in Security Debugger)

• This only happens when opening the Workspace form

Thanks!

[Ankur Bawiskar]

@avivsh 

how about admins?

if it's issue with non-admins then something to do with Access config

I couldn't see Assets List in "Asset Workspace" OOTB

Is there any customization i.e. a new List Category and UX list is added?

share some screenshots

[avivsh]

thanks for your answer but unfortunately  i cant share screenshot because it is classified environment.

but i the problem is indeed on non-admin users.

i tried from Asset estate >All assets tab.