Attachment in SOW causing Polaris theme to change

[MathewGdows]

Hey all,

Have any of you noticed that if you are using the Polaris dark theme in SOW and click the attachment paperclip on the far right of the screen that the theme automatically switches to the Polaris light theme?

Anyone know how to fix this glitch/bug/issue? 

Workaround:  If you refresh the page after clicking on the attachment, it will then "reset" the page back to the dark theme, but I can't keep telling users to refresh their page every time they click on the attachment button to see the attachments in the SOW.

Thanks

[Community Alums · Accepted solution]

Hi @MathewGdows,

This is a recognized issue in Yokohama -> https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2515183

If my response helped, please mark it as the accepted solution so others can benefit as well.

[Community Alums · Accepted solution]

Hi @MathewGdows,

This is a recognized issue in Yokohama -> https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2515183

If my response helped, please mark it as the accepted solution so others can benefit as well.

[Ankur Bawiskar · Accepted solution]

@MathewGdows 

it's a known issue as mentioned by @Community Alums and will be fixed in Yokohama Patch 8, Zurich Patch 2

To access that KB you need to login to now support

Here is a glimpse of what that KB says

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[MathewGdows]

Thank you both for the information.  I was able to see the KB article.  I will look forward to the fix when we upgrade our Yokohama version to Patch 8.  Again, thank you for the information.

Take care,
Mat G.