Can someone point me in the right direction to edit the SOW service portal?

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01-29-2025 09:17 AM
Currently my SP in SOW is showing blank. Can anyone point me in the right direction as to where I can edit these widgets (in Service Operations Workspace)?

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01-29-2025 09:50 AM
@Andrew Meza ServiceNow just embedded the portal framework on "create request" button click.
May i know what exactly are you trying to accomplish here ?
If you do ctrl+Right click then you will be able to modify the portal page "sw_sc_category" .
Popular item is not showing probably you have not submitted same items multiple times on your environment.
Thanks,
Harsh

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01-29-2025 11:41 AM
This helps. New problem... When I try to change the value from 15 to 20 it does not save. Any ideas? Im in the Service Catalog - Service Workspace application.

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01-29-2025 03:36 PM
@Andrew Meza You can not change it as "Read Only" protection applied, you need to clone it and then add it on page.
Thanks,
Harsh