Can someone point me in the right direction to edit the SOW service portal?

Andrew Meza
Tera Expert

‎01-29-2025 09:17 AM

Currently my SP in SOW is showing blank. Can anyone point me in the right direction as to where I can edit these widgets (in Service Operations Workspace)?

 

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3 REPLIES 3

Harsh Vardhan
Giga Patron

‎01-29-2025 09:50 AM

@Andrew Meza  ServiceNow just embedded the portal framework on "create request" button click.

May i know what exactly are you trying to accomplish here ? 

If you do ctrl+Right click then you will be able to modify the portal page "sw_sc_category" .

Popular item is not showing probably you have not submitted same items multiple times on your environment. 

 

Thanks,

Harsh

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Andrew Meza
Tera Expert
In response to Harsh Vardhan

‎01-29-2025 11:41 AM

This helps. New problem... When I try to change the value from 15 to 20 it does not save. Any ideas? Im  in the Service Catalog - Service Workspace application.

 

AndrewMeza_0-1738179663899.pngAndrewMeza_1-1738179695153.png

 

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Harsh Vardhan
Giga Patron
In response to Andrew Meza

‎01-29-2025 03:36 PM

@Andrew Meza  You can not change it as "Read Only" protection applied, you need to clone it and then add it on page. 

 

Thanks,

Harsh

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