Can someone point me in the right direction to edit the SOW service portal?

Andrew Meza
Tera Expert

Currently my SP in SOW is showing blank. Can anyone point me in the right direction as to where I can edit these widgets (in Service Operations Workspace)?

 

AndrewMeza_0-1738171027351.png

 

3 REPLIES 3

Harsh Vardhan
Giga Patron

@Andrew Meza  ServiceNow just embedded the portal framework on "create request" button click.

May i know what exactly are you trying to accomplish here ? 

If you do ctrl+Right click then you will be able to modify the portal page "sw_sc_category" .

Popular item is not showing probably you have not submitted same items multiple times on your environment. 

 

Thanks,

Harsh

This helps. New problem... When I try to change the value from 15 to 20 it does not save. Any ideas? Im  in the Service Catalog - Service Workspace application.

 

AndrewMeza_0-1738179663899.pngAndrewMeza_1-1738179695153.png

 

@Andrew Meza  You can not change it as "Read Only" protection applied, you need to clone it and then add it on page. 

 

Thanks,

Harsh