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Can we hide global in search and make service operations workspace as default

Rajugoud
Tera Contributor

I need to hide the global search for x_role users, and make service operations workspace as a default search option for that users . Home page native side only just search function should be sow.

 

Is it possible? 

 

Thanks in advance.

1 REPLY 1

GlideFather
Tera Patron

Hi @Rajugoud,

 

regarding the first part of your question, there's this proeprty to define a list of roles who can use the global search: glide.ui.can_search

 

https://yourinstance.service-now.com/nav_to.do?uri=sys_properties.do?sys_id=b58adea90a0a0b0701732694aaf82735

 

Screenshot 2026-03-10 at 11.34.38.png

For the second one, search through the system properties that contains "search" or "workspace" and try to locate it, perhaps (not sure) it can be done through it as well:

 

https://yourinstance.service-now.com/sys_properties_list.do?sysparm_query=nameLIKEsearch

Screenshot 2026-03-10 at 11.36.36.png

 

Let me know how it's going

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100 % GlideFather experience and 0 % generative AI