Can we hide global in search and make service operations workspace as default

[Rajugoud]

I need to hide the global search for x_role users, and make service operations workspace as a default search option for that users . Home page native side only just search function should be sow.

Is it possible? 

Thanks in advance.

[GlideFather]

Hi @Rajugoud,

regarding the first part of your question, there's this proeprty to define a list of roles who can use the global search: glide.ui.can_search

https://yourinstance.service-now.com/nav_to.do?uri=sys_properties.do?sys_id=b58adea90a0a0b0701732694aaf82735

 

For the second one, search through the system properties that contains "search" or "workspace" and try to locate it, perhaps (not sure) it can be done through it as well:

https://yourinstance.service-now.com/sys_properties_list.do?sysparm_query=nameLIKEsearch

Let me know how it's going

[Rajugoud]

Can we make service operations workspace as a default search for users who having x_role users instead of global search?

[GlideFather]

You can test it what happens if you disallow somebody to use the global search, whether there's alternative or they just don't have anything