Change the PIR shown in Service Operations Workspace

[spike]

Does anyone know how you can edit the PIR that is displayed in the Service Operations Workspace when a Major Incident is resolved. It's obviously different from the one shown in the Major Incident Workbench. We'd like to add additional sections to it but I can't find anywhere I can edit it.

Any help would be appreciated!

[spike · Accepted solution]

I found the answer to this..  there's a table called "sn_sow_inc_post_incident_report" that seems to get populated at some stage in the process - I'm assuming when a major incident is resolved. Then when you update the PIR it's this table that is updated. If you update the incident, then the snapshot taken into sn_sow_inc_post_incident_report isn't updated.