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Checklist not visible in Service Operations Workspace but shows in UI16 – Need guidance

sougataadas
Tera Contributor

Hi Community,
I'm facing an issue where the checklist is visible in UI116 but not showing up in the Service Operations Workspace. I've already added the checklist formatter in the native view and confirmed it's working there. However, in the workspace, it doesn't appear. I suspect this might be due to missing configuration in UI Builder or limitations with UI-Macro support in the new workspace. Has anyone successfully implemented checklists in Service Operations Workspace recently? Any updated steps or workaround would be greatly appreciated!

1 REPLY 1

Bhuvan
Mega Patron

@sougataadas 

 

Refer below article 

 

https://www.servicenow.com/community/next-experience-blog/how-to-display-checklists-on-configurable-...

 

If this helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan