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Subcategory is Remain empty and mandatory after saving the form on SOW(Service Operations Workspace)

The subcategory remains empty and mandatory for the SCTASK ticket after saving the form on SOW(Service Operations Workspace), but if we reload the form correct value will be visible on the subcategory for SCTASK. We are facing this issue only on SOW ...

Resolved! Modify default list view table

Does anyone know of a way to modify the default table populating the list view on the Service Operations Workspace? Out of box it pulls from incident, however, we would like to have it pull from Universal Request's instead. I have not seen anything i...

popup-view for user records in workspace

Hi Community!I have a requirement which goes as following:Edit the pop-up view/preview for user-records showing in the workspace(ONLY WORKSPACE).In other words, change the list which shows when you hover over the "i"-icon to preview the user-record f...

Community Alums by Community Alums  
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