create a new list from filtered list in serviceoperation workspace
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3 weeks ago
Hi ALL,
Hope you al can help me out.
is there a way add a new list in SOW from filtered list.
Thanks,
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3 weeks ago - last edited 3 weeks ago
Hi @priya110,
To create a new list in Service Operations Workspace (SOW) based on an existing filtered view, please follow these steps:
- Navigate to My Lists: Click Create new list within the List menu.
- In Start from Existing tab: Select the base list (e.g., Incidents > All).
- Name your new list, select your preferred columns, set your filter criteria, and click Create.
Your new custom list will now be available under the My Lists section.
If my response helped, please mark it as the accepted solution so others can benefit as well.
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.
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2 weeks ago
Thanks for the reply Muhammed,
Actually is there a way,the user can apply a filter first and create a list from it?
rather than start from create list as in your reply.
Thanks
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3 weeks ago
approach shared by @miftikhar20 should help
what did you start and where are you stuck?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Thansk for the reply Ankur,
I am in the process configuring SOW list and was following this documentation (https://www.servicenow.com/docs/bundle/yokohama-platform-user-interface/page/administer/workspace/ta...)
I cant find the "List actions" icon on the list page as referred in the documenatation.
Thanks
