Hide retire button Knowledge article based on user.

nivethika
Tera Contributor

In the knowledge base table there is custom field with reference to group table

nivethika_0-1750742554737.png

Only user belongs to this group can retire this specific knowledge articles attached to this KB.

If the user not belongs to this group should not retire i/e retire button should be invisible for them in kb article form.

 

How can i achieve this please help me to find the solution.

 

10 REPLIES 10

So i should add this condition "new RetireButtonVisibility().checkRetireCondition(current)" in my existing Retire Ui action record?

 

@nivethika 

yes try with 1 UI action first and then check for others.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@nivethika 

I believe I have answered your question with all the details.

I hope you can enhance it further based on your requirement.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

I am trying the solution will let you know once it worked

 

Thank you so much @Ankur Bawiskar 

It didn't worked for me by adding that in my condition. Is there any other way to achieve it.