How to Hide a Section in Service Operation Workspace for incident form ?
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01-08-2026 06:24 AM
we wanted to Hide a section in incident form in service operation workspace.
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01-08-2026 07:42 AM
create onLoad client script on incident table which runs on sow view
Note: Just to inform if the fields under that section are mandatory; you cannot hide it
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-08-2026 07:23 PM
Hope you are doing good.
Did my reply answer your question?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-08-2026 09:22 PM
Hello @Ankur Bawiskar ,
We are not supposed to use client script in workspace right ?
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01-08-2026 09:24 PM
Why? Where did you find this info?
We can run client scripts for customer requirements in workspace
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
