How to hide or remove New button in Service operation workspace ?

[prash4]

We need to hide the NEW button in the List view for the following areas
 Requests
Items
Catalog Tasks
 Assigned to you
 Assigned to your group

[Viraj Hudlikar]

Hello @prash4 

Glad something was helpful to you. If your concern is fully addressed, you can mark multiple responses as correct and hit like button as per new community feature.

Thanks & Regards
Viraj Hudlikar.

[Ankur Bawiskar]

@prash4 

if you ensure your logged in user doesn't pass the Table.None CREATE ACL on those table then that NEW button will be hidden.

If you don't wish to touch the ACLs then approach shared by @Shruti  should work for you.

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[prash4]

Thank you @Ankur Bawiskar 

[PrashantLearnIT]

Hi @prash4 

This can help you more precisely - Hiding the New button (or any button) on lists in Service Operations Workspace - YouTube

[prash4]

Thank you @PrashantLearnIT