How to hide the UI Action in the SOW Split Button

DNC
Tera Contributor

Hello All

 

We need to hide the Split button if the record is NEW. In that split button we have around 4 UI Actions.

We need to hide the Split button without updating the UI Action.

 

DNC_0-1746165668547.png

 

 

Thanks

 

 

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@DNC 

So you want to show both the buttons "Create outage" and "Create request" side by side?

I don't think you can alter that split button

The instance automatically shows split button if there are more UI actions on that form.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

DNC
Tera Contributor

Hello @Ankur Bawiskar 

 

NO, My requirement is to hide the Split Button for new incident records in the Service operation workspce.

 

@DNC 

you can deactivate those individual buttons not very sure on the split button you are referring

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Without affecting on those UI Actions, we need to hide that Split button