In the knowledge base table there is custom field with reference to group tableOnly user belongs to this group can retire this specific knowledge articles attached to this KB.If the user not belongs to this group should not retire i/e retire button s...
Hi everyone, I just recently upgraded our sandbox instance to Xanadu. We currently use Service Operations Workspace. I can't seem to enable the scheduling icon on the left side to enable the on-call scheduling calendar for a user. I've added the o...
Hi All,Could you please help assist me with this. In SOW there is "Record Information" tab that is present in Request, RITM , SC Task but we want to hide certain fields from it that is priority, quantity, price.
In this article, I’ll guide you through the steps to dynamically display cards in a ServiceNow Workspace for child records, such as incidents, with actionable buttons like Assign to Me, Resolve, and more.Step 1: Create a New ExperienceNavigate to All...
In Service Portal Order Guide, how can I disable the Submit button until all selected items are completely picked.I want to prevent users from submitting the form before the latest item selections are fully processed, is it possible via client side s...
workspace "When a user enters Japanese Kanji in a field (e.g., 'u_jp'), automatically convert and display the corresponding Hiragana in another field (e.g., 'u_jp1')."
By mistake, I duplicated the default "Questionnaire" Activity Definition using "Insert and Stay".Unfortunately, the new record inherited the "Read-only" Protection Policy from the original. When I try to access the duplicated record, I see the warnin...
Hi everyone, I'm having trouble translating the widgets on the SOW Landing Page, and I'm hoping someone can point me in the right direction. So far, I've tried the following without success:I enabled U18N Debugging, which suggested that the strings c...
In workspace in global domain all SLA are populating but we have created the incident form TOP domain for workspace but all SLA are added in the configuration in sla timer but sla is not showing different domain but sla are in different domains .
How do I rename the displayed column (state) headings in my data-driven visual task boards?
Hi all, We've noticed that the small click_through "i" icon which appears inside reference variables when viewing a catalog item in the SOW is no longer visible. This icon still appears for form reference fields, but not for reference variables in th...
How do I add stories and their child tasks on a free form visual task board? The free form visual task board only lets me add personal tasks (PTSK) on the board.
How do I rename the displayed column (state) headings in my data driven visual task boards?
How do I show both Stories and their child tasks on a visual task board? We are not using sprints.
HI Community, I am trying to save a filter condition on my workspace view as follows. But after saving the filter condition and closes the tab and again when I open the same list view the filter condition is getting disabled and getting back to the d...
