How to translate dropdown action buttons in Service Operations Workspace?

[MaramA]

Hi,

I am trying to translate these dropdown buttons in the Service Operations Workspace Incident form into Hebrew:

• Create change request
• Create incident task
• Create outage
• Create problem
• Create request
• Create child incident

I found these records in sys_declarative_action_assignment, but creating translations in both sys_translated and sys_translated_text did not work.

What is the correct table and method to translate these buttons?

Thanks!

[Ankur Bawiskar · Accepted solution]

@MaramA 

check this

Need to translate a configurable workspace? - check this 

UI Action translation in Agent Workspace 

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Ankur Bawiskar · Accepted solution]

@MaramA 

check this

Need to translate a configurable workspace? - check this 

UI Action translation in Agent Workspace 

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Ankur Bawiskar · Accepted solution]

@MaramA 

it worked for me

I created entry into "sys_translated_text" for "sys_ux_form_action" record of Create problem

You repeat for other buttons

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[MaramA]

@Ankur Bawiskar  Thank you so much! It worked perfectly! 🎉