In SOW, Only from EPIC and Theme list hide collaborate section.

[shrutijibhekar]

Hello @all ,

In SOW, I have created new list 'Epic' and 'Theme' only for this two list I want to hide Collaborate section.

In SOW, Epic and Theme have created new record 'Test' after saving records, collaborate section is visible, I want to hide it.

If anyone have worked on this or have any information, if it is possible, please let me know, it will be helpful.

Thank you!

Epic

Theme

[Vishal Jaswal]

Hello @shrutijibhekar 

Table Name: sys_ux_screen.do
Sys_id: 5b6751eb43b62110361dff53e9b8f2b1

Active: False -> This will hide it from all forms (hide it from the side floating panel).

Scroll down to UX Screen Conditions and open the only record (table name :sys_ux_screen_condition)

Modify the script to include your tables as shown below with an example of incident and problem:

(function showCollaborateTab(params) {
    var table = params.data.table;
    var sysId = params.data.sysId;

    // Hide Collaborate tab on Incident
    if (table === 'incident' || table === 'problem') {
        return false;
    }

    if ((sysId === '-1') || gs.nil(table) || gs.nil(sysId)) {
        return false;
    }

    var recordGr = new GlideRecord(table);
    if (recordGr.get(sysId) && recordGr.canWrite()) {
        var utils = new sn_sow_collab.SowCollabUtils();
        return utils.canViewCalls(table, sysId) || utils.canViewChats(table, sysId);
    }

    return false;
})(inputProperties);

Validation Results:
Can be seen on CR form:

Can't be seen in Incident and problem forms: