Issue with workspace view
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4 hours ago
If I open incident table in service operation workspace, it is opening in ""SOW"" view, and If I open the same incident in CSM View it is opening in ""Workspace"" View.
But here I want incident to get open in the "SOW" view only in CSM workspace also..
I'm confused with workspace views.. please someone guide me on this.
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an hour ago
Greetings @Sathwik1. While in the Incident record (not in a Workspace), are you able to check the View back to Default? In my PDI, when I open the Incident outside of a Workspace, it starts with Default view unless I change the View, then it remembers my selection and loads the Incident in the last selected View. When I load the Incident in SOW, it always loads in SOW View.
If for whatever reason this doesn't work, you could always look into View Rules for the Incident or whatever target table you are interested in. I hope this information helps!
Create a view rule
