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Issue with workspace view

Sathwik1
Tera Expert

If I open incident table in service operation workspace, it is opening in ""SOW"" view, and If I open the same incident in CSM View it is opening in ""Workspace"" View.

 

But here I want incident to get open in the "SOW" view only in CSM workspace also..

 

I'm confused with workspace views.. please someone guide me on this.

5 REPLIES 5

@Sathwik1 

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Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader