Landing page not using correct donut chart in Service Operations Workspace

[saidweintraub]

Hi,

This is driving me nuts and this is only in my PROD instance as it works fine in DEV and TEST.

The landing page Donut Charts that I select from SOW Configurations > Landing Page > Tier 1 OR Tier 2 Donut configurations do not actually show up for my users.  the only thing that shows up in the OOTB Overview dashboard.

I even renamed the Overview Dashboard and I don't see the updated name!  I've cleared cache and used multiple browsers.

In attached image, top is whats selected, bottom is what shows up

[MayP]

Hi @saidweintraub ,

I’m running into a similar issue. In our instance, the Dount configurations for Tier 1 are defined in the SowIncidentLandingPageUtils UX Client Script Include.

To make it easier to edit, I opened it from the Platform Analytics view, but the changes I made aren’t being reflected on the landing page.

Is this the same case as yours?

[Vishal Jaswal]

Hello @MayP 

When you open the client script of your viewport in UI builder, then it opens in a pop up called Edit client script where in the left there is list of all components leveraging this client script and script on the right:

/**
 * @param {params} params
 * @param {api} params.api
 * @param {any} params.event
 */
function handler({
    api,
    event,
    helpers,
    imports
}) {
    var table;
    var title;
    var query;
    var evamId;
    var elementID = event.elementId; //Get element id from donut.


    //get the donut details if the viz elementID starts with 'sow_donut' -- update it
    if (elementID.startsWith("sow_donut_")) { //NEED ATTENTION
        table = event.payload.params.table; //Get the table name from donut
        title = event.payload.data.elements[0]; //Get the legend title from donut
        query = event.payload.params.query; //Get the data source query from donut
    }

    // Apply variables to Page State
    const currentVizSelection = {
        "table": table,
        "element": elementID,
        "title": title,
        "query": query
    };    

    if (event.payload.id == 'tabs_1') {
        currentVizSelection.table = null;
    }
    api.setState("currentVizSelection", currentVizSelection); //set  client state parameters to view the data in widget data list
    api.setState('listRefreshRequested', {
        timestamp: new Date().getTime()
    }); // Set the TimeStamp in widget data list
    api.data.get_datetime_now.refresh(); // Refresh the timestamp in Widget data list
    api.setState('hideList', false); // Enable or show the Widget Data List

}