On Call in Service Operations Workspace Question

[Richard Batist1]

When setting up a team's on call escalation policies, is it possible to notify a different team's on call rotation in an escalation?

[Tanushree Maiti]

Hi @Richard Batist1 

Check this Similar kind of community post. It might help you.

Escalation Setup in On-call Schedule 

Refer this as well.

https://www.servicenow.com/community/developer-forum/on-call-escalation-policy/m-p/3521965