Open embedded Topic page via new tab menu (plus sign) from workspace

Florian11
Kilo Sage

Hi,

We’re trying to configure the workspace so that clicking on the plus sign opens an embedded topic page. I understand that this involves setting up the chrome_tab UX page property.

Does anyone know how to correctly configure the routeInfo and condition properties to achieve this?
Additionally, is this behavior even feasible within the current capabilities of the platform?

5 REPLIES 5

Sujatha V M
Kilo Patron
Kilo Patron

@Florian11  Please refer the article below, 

 

https://www.servicenow.com/community/incident-management-sow-articles/service-operations-workspace-h...

 

 

Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.

Hey @Sujatha V M thank you for your reply. 
This solution redirects to the older catalog page, but my requirement is to redirect the user to an embedded "emp_taxonomy_topic" page. 

@Florian11 You wanted it to route to the portal page "emp_taxonomy_topic" on a separate tab within the workspace or a separate tab on the browser. 

 

If possible, kindly share the screenshot of the page. 

 

Alternatively I have implemented in routing to Portal from Workspace by opening it on a separate tab using quick links. In case if you need it as a reference. 

 

https://www.servicenow.com/community/incident-management-sow-articles/service-operations-workspace-h...

 

 

 

 

Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.

It should be a separate tab within the workspace. URL: esc?id=emp_taxonomy_topic&topic_id=[Hardcoded Topic ID]

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