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Playbook tab does not appear in SOW

Currently, the SOW alert record for a customer instance does not display a tab.The customer is expected to work with the Playbook in the Playbook tab of the SOW to resolve the issue.I created a Playbook based on the PDI em_alert table and validated i...

KantaSasaki by Tera Contributor
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  • 5 replies
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Roles in Cards for SOW Workspace

Where do I change the roles for each Service Operations cards on the Overview tab? I know that we can edit the cards on the SowIncidentLandingPageUtils ScripInclude, but couldnt find a way to edit the roles. function include({imports}) {     let serv...

mandyy by Tera Contributor
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  • 1 replies
  • 0 helpfuls