PrivacyConsent

nadaelkady
Giga Contributor

‎09-10-2025 04:11 AM

The privacy consent page that pops up once new user is logged in is failing my ATF tests. Is there a workaround to handle it?

 

nadaelkady_0-1757502670067.jpeg

 

0 Helpfuls
  • 259 Views
5 REPLIES 5

Shaqeel
Mega Sage
Mega Sage

‎09-11-2025 01:50 AM

Hi @nadaelkady 

 

No, you have to make it disable to use ATF.

There are well known limitations on pop-ups.

 

Regards

Shaqeel


***********************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.

***********************************************************************************************************************





Regards

Shaqeel
0 Helpfuls

nadaelkady
Giga Contributor
In response to Shaqeel

‎09-11-2025 02:43 AM

How can I disable it using the ATF?

0 Helpfuls

Ankur Bawiskar
Tera Patron
Tera Patron

‎09-11-2025 01:51 AM

@nadaelkady 

what are the complete test steps?

how does that popup come?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
0 Helpfuls

nadaelkady
Giga Contributor
In response to Ankur Bawiskar

‎09-11-2025 02:47 AM

It comes up after creating a new user then impersonating it.
This consent applies on first time logged-in users to accept it. So it fails all my test steps which have (create user steps) how can I handle it through ATF.

0 Helpfuls