Propose a standard change template action not working in SOW

RaviPratapS
Tera Contributor

"Propose a standard change template" ui action not directing to the required page. It is made visible in the SOW change context menu but It doesn't take me to any page. 

9 REPLIES 9

@RaviPratapS 

I just checked that OOB UI Action is not configured for workspace

It's simply available in native view. So if you wish to use it in workspace then you will have to tweak it and use workspace client script in the bottom section

AnkurBawiskar_0-1734356874039.png

 

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Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

I tried but it is not working for me. Maybe I am not writing is correctly. Can you help me getting the correct script?

 

Pradeep Thipani
Mega Sage

Hi @RaviPratapS ,

 

In native UI it is taking to below screen however if the functionality you are implementing works in the native UI but not in Workspace, we need to customize workspace script in UI Action which redirect to a Classic UI page when the button is clicked from Workspace.

 

PradeepThipani_0-1734408079282.png

 

Thanks,

Pradeep

 

 

 

"If this response was useful, please select 'Accept as Solution' and mark it as 'Helpful.' This helps me provide better answers and assists the community ".

Regards,
Pradeep

DREX
Tera Contributor

@RaviPratapS 

Did you get any solution for this?

jitendra2
Tera Expert

Did anyone get the solution for this in SOW?