Propose a standard change template action not working in SOW
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12-16-2024 05:26 AM
"Propose a standard change template" ui action not directing to the required page. It is made visible in the SOW change context menu but It doesn't take me to any page.
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12-16-2024 05:48 AM
I just checked that OOB UI Action is not configured for workspace
It's simply available in native view. So if you wish to use it in workspace then you will have to tweak it and use workspace client script in the bottom section
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-17-2024 01:45 AM
I tried but it is not working for me. Maybe I am not writing is correctly. Can you help me getting the correct script?
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12-16-2024 08:07 PM
Hi @RaviPratapS ,
In native UI it is taking to below screen however if the functionality you are implementing works in the native UI but not in Workspace, we need to customize workspace script in UI Action which redirect to a Classic UI page when the button is clicked from Workspace.
Thanks,
Pradeep
Regards,
Pradeep
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03-06-2025 02:43 PM
@RaviPratapS
Did you get any solution for this?
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07-17-2025 08:56 AM
Did anyone get the solution for this in SOW?