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09-16-2026 05:00 AM
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09-16-2026 07:26 AM
Hi @ThanveerM ,
1.Search for List Actions in the Application Navigator.
2.Open the record with sys_id as 99c2f6b273131010a0a79329faf6a710 and this record is in Security Center application scope try to change your application scope to Security Center
3.Under Action Exclusions related list click on New
4.Fill the new record fields as follows:
Leave table as empty and view as Service Operations Workspace and save the record
Now observe the changes in the workspace.
If my response helped, mark it as helpful and accept the solution.
Thanks,
Dinesh
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09-16-2026 05:02 AM
where? screenshots please
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-16-2026 05:27 AM
when you click on any module next to NEW button you will see the Export button.
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09-16-2026 07:26 AM
Hi @ThanveerM ,
1.Search for List Actions in the Application Navigator.
2.Open the record with sys_id as 99c2f6b273131010a0a79329faf6a710 and this record is in Security Center application scope try to change your application scope to Security Center
3.Under Action Exclusions related list click on New
4.Fill the new record fields as follows:
Leave table as empty and view as Service Operations Workspace and save the record
Now observe the changes in the workspace.
If my response helped, mark it as helpful and accept the solution.
Thanks,
Dinesh
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09-17-2026 02:18 AM
But still for Major incident the export button is visible.
