SOW Activity: How to add into Activity Log when agent Associate Record, Create Incident Task, etc
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06-25-2024 02:42 PM
In SOW Activity, is it possible to add/include in SOW Activity for the following activities that have been performed by the Agent?
- When agent Associate Records from an Incident
- When agent Add or Create Related Incident from an Incident
- When agent Add or Create Incident Tasks from an Incident
- When agent Add or Create Request from an Incident
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