Trying to update/install Service Operations Workspace ITOM Apps

Kyle J
Tera Contributor

 I am on  GCC (government) instances. I have upgraded most of my plugins I want to continue to use in my all instances. I am having trouble updating one in particular in Production: Service Operations Workspace ITOM Apps.  I have all the dependences but this one installed.  Again this was obviously not an issue in my non-prod instances.

KyleJ_0-1768861745977.png

 

I have search everywhere for sn_itom_admin_ct to get and install this dependency.   I have used the New Application Manager, the Classic Application Manager, ServiceNow Store...  I have even tried ITOM admin center (and other iterations around admin center) in my searches.  I know there is an Admin Center.  It is installed and updated. I can not find what needs to be installed to satisfy this dependency.  I need this to make sure all my related plugins work.

 

Anyone have ideas??  Are you going to tell me to but in a HiWave ticket?  I am just hoping someone else has run into something like this before I do.

 

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