UI Action - The button should be able to take the phone number of caller and initiate an iframe

[nivethika]

I have created the button and named as call.

This button should be able to take the phone number of caller from incident and initiate an iframe.

how to achieve this.

[Haseeb-Ahmed]

Hi @nivethika ,

Can you elaborate the use case properly, like on click of button will it open modal etc..

[nivethika]

Yes Sure Haseeb,

In service operation workspace --incident record --i created the button as call through ui action ref above screen shot.

Now i wanted to know that when the user clicks that call button it should be able to take the phone number of caller from incident record and initiate an iframe.