In Service Portal Order Guide, how can I disable the Submit button until all selected items are completely picked.I want to prevent users from submitting the form before the latest item selections are fully processed, is it possible via client side s...
workspace "When a user enters Japanese Kanji in a field (e.g., 'u_jp'), automatically convert and display the corresponding Hiragana in another field (e.g., 'u_jp1')."
Hi everyone,I'm working on a Playbook that includes a "Questionnaire" activity with multiple questions. I'd like to replicate the behavior available in Catalog Item forms, where it's possible to show or hide questions based on previous answers — for ...
By mistake, I duplicated the default "Questionnaire" Activity Definition using "Insert and Stay".Unfortunately, the new record inherited the "Read-only" Protection Policy from the original. When I try to access the duplicated record, I see the warnin...
Hi everyone, I'm having trouble translating the widgets on the SOW Landing Page, and I'm hoping someone can point me in the right direction. So far, I've tried the following without success:I enabled U18N Debugging, which suggested that the strings c...
How do I rename the displayed column (state) headings in my data-driven visual task boards?
In workspace in global domain all SLA are populating but we have created the incident form TOP domain for workspace but all SLA are added in the configuration in sla timer but sla is not showing different domain but sla are in different domains .
Hi all, We've noticed that the small click_through "i" icon which appears inside reference variables when viewing a catalog item in the SOW is no longer visible. This icon still appears for form reference fields, but not for reference variables in th...
How do I add stories and their child tasks on a free form visual task board? The free form visual task board only lets me add personal tasks (PTSK) on the board.
How do I rename the displayed column (state) headings in my data driven visual task boards?
How do I show both Stories and their child tasks on a visual task board? We are not using sprints.
HI Community, I am trying to save a filter condition on my workspace view as follows. But after saving the filter condition and closes the tab and again when I open the same list view the filter condition is getting disabled and getting back to the d...
Hello everyone, We had the following requirement from the client to build the notifications according to the below template. The issue that we encountered, is that when dark mode is enabled, the email notification that was sent and is displayed in ...
There are two out of the box Overview dashboards one with 6 widgets and another with 4 showing data such as Incidents assigned Changes assigned Problems assigned etcI had added the Business Stakeholder role to both dashboardsHowever I am now unable ...
Hi everyone,In the Service Operations Workspace, there is a More Action icon that contains several options. I want to make some of these options visible only to admin users and hidden for others.Does anyone know the best approach to achieve this?Than...
