Variables not selectable when adding Simple List Data Visualization column

[Evan McElfresh]

I'm hoping I'm just missing something basic here...

I'm trying to build a basic Simple List, on the sc_req_item table that needs to include several of the catalog item variables on it, but when I try and choose those variables, the dot-walk options under 'Variables' seem to be more system attributes of variables, not the variables themselves.

According to this ServiceNow documentation, I feel I should be getting a different result. Can anyone help me figure out what I'm doing wrong, or validate my findings and I will submit a ticket?

We are on Yokohama Patch 1b Hot Fix 1

sn_par_vis_base version 28.0.3 (up-to-date, according to Application Manager)

Edit to add context for this screenshot: The variables, "Hotel" and "Hotel Cost" should be visible in this section. Additionally, I would expect to see subtext for where each of the variables are sourced from, i.e. what Catalog Item they came from, but none of these entries are Catalog Item variables at all.

[Evan McElfresh · Accepted solution]

I have worked with ServiceNow support and we have determined that there is a Known Error article about this problem and will be corrected with an updated version of UI Builder. The details are in this article.