Where does the highlighted state value on EVAM Cards come from?

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Vegard S
Kilo Sage

‎09-20-2023 11:44 PM

Looking through the EVAM View Configs for Incidents, used in Service Operations Workspace, I notice in the mappings object, it says  "highlightedHeaderLabel": "state"

But where does the actual highlighted labels come from?
I assumed it's from UX Highlighted values (sys_highlighted_value), but there's no records there for the State field for example, only Priority. 

VegardS_0-1695278266901.png

I'm adding another set of cards for Universal Request and I use the exact same EVAM config and EVAM View Template as Incident, but all state fields are just gray. 

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Bradley Marin
Giga Guru

‎10-19-2023 12:23 PM

Wanted to add, I've found this documentation but it's fairly lacking and I have still not been able to get this figured out, even with the doc.

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Bradley Marin
Giga Guru
In response to Vegard S

‎10-20-2023 07:26 AM

Yep you're correct, here is a working example I have for Universal Requests:

BradleyMarin_0-1697811967848.png

 

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