Workspace - Open articles in edit view
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-13-2024 02:02 AM - edited 05-13-2024 02:06 AM
When opening a knowledge article from the list view in SOW or CSM workspace, the article is opened in an article view, but we wish for it to open directly in the edit view. Does anyone know a way to do that?
Have attached pictures of the different views for clarity.
Thanks in advance!
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-01-2025 08:20 PM
Hi, Do you got solution on this ?