Service Portal Resource and Training Guide 👩‍🏫

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ServiceNow offers a range of material to expand your knowledge of Service Portal. The most important thing to note is that these resources are designed to cover Service Portal from our perspective - however, if you wish to develop highly custom features, you will need knowledge of the web technologies Service Portal is built upon such as AngularJS and HTML/CSS.

Resources Review the below resources to discover how to get started with Service Portal, or to expand your current implementation.

Getting Started Configuration Service Portal Forum Ask questions, help others, and discover use cases within our Service Portal forum. Service Portal Overview Video Watch our introduction to Service Portal to understand how it fits into your instance. Product Documentation Provides a wealth of information on Service Portal and its associated features. Building FAQ Employee Center Academy Attend live sessions each month to learn more about Employee Center (built upon Service Portal) and its associated features. Now Create Find starter packs for user stories, test cases, along with implementation guides for Service Portal. Service Portal FAQ If you have a question, check here first!

Training Take the below courses to gain an initial understanding of Service Portal, or take a deep dive into scripting on Service Portal in the advanced course.

Service Portal Fundamentals Service Portal Advanced Localize a Service Portal Create a Theme for your Service Portal

General ServiceNow Resources Helpful links to ServiceNow and developer program resources.

Product Documentation NowLearning Customer Success Center Now Create Idea Portal Now Support Developer Portal Developer Blog ServiceNow Developer Program YouTube ServiceNow Community YouTube ServiceNow Support YouTube ServiceNow Podcasts