Alikutty A
Tera Sage
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03-16-2021
03:55 AM
The new action utility in virtual agent designer allows seamless integration of virtual agent topics with any spoke available in the integration hub. The video covers about:
- Configuring a VA topic to use the new Action utitilty from the Quebec release
- Setup Slack Webhooks for connecting virtual agent to a slack channel via iHub
- Explains about an existing issue with OOB Actions connecting with external APIs
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