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Blog Articles

3 Ways to Notify with Flow Designer

There are three ways to send notifications from Flow Designer 1) Send Email action 2) Create Record action to generate an event (or custom Flow Action that does exactly that) 3) Send Notification acti...

TechBytes Episode 62: App Engine Studio

In this episode, product manager Jina Li and lead engineer Sravani Nuti talk about App Engine Studio, which helps everyone build ServiceNow apps, not just developers. This episode covers: Overview and...

Approvals and Delegation

While working with a customer I was recently asked to assess the Granular Delegation capability introduced by ServiceNow (i think it was in Rome). With this came a few challenges that I want to highli...

Business rule basics

This video is helpful for beginners to understand how business rules work in ServiceNow. Mark Helpful, if applicable.

Inbound Actions with example

It will give the basic idea of creating inbound actions and how it is being processed in ServiceNow. It is also helpful for debugging the inbound action issues. Please mark helpful, if applicable.

Glide Record API

It is a basic API in ServiceNow to interact with the database on the server-side. The official documentation link is here for more details. Link: https://docs.servicenow.com/bundle/sandiego-applicatio...