3 Ways to Notify with Flow Designer

There are three ways to send notifications from Flow Designer 1) Send Email action 2) Create Record action to generate an event (or custom Flow Action that does exactly that) 3) Send Notification acti...

TechBytes Episode 62: App Engine Studio

In this episode, product manager Jina Li and lead engineer Sravani Nuti talk about App Engine Studio, which helps everyone build ServiceNow apps, not just developers. This episode covers: Overview and...

Script Include basics

It is for beginners who want to learn about Script include in ServiceNow. Please mark helpful. Happy learning!

Approvals and Delegation

While working with a customer I was recently asked to assess the Granular Delegation capability introduced by ServiceNow (i think it was in Rome). With this came a few challenges that I want to highli...

Business rule basics

This video is helpful for beginners to understand how business rules work in ServiceNow. Mark Helpful, if applicable.

Custom Flow Action simplifies gs.eventQueue and gs.eventQueueScheduled

Lately I've been on a kick about taking things I frequently use a developer and making them custom flow actions. In this example we make a simple scalable interface so even low-code developers can use...

Client side scripting in ServiceNow

This is for ServiceNow beginners. It will help to understand the basics of client-side scripting. Please mark Helpful, if applicable.

ACL Basics with Examples

This will give a brief idea of what is ACL and how it works in ServiceNow.

How to modify form layouts in Service Operations Workspace 🤔🤔🤔

If you have just adopted or considered adopting Service Operations Workspace, you may have noticed the form layout differs significantly from the classic interface. One of the first things you will pr...

Inbound Actions with example

It will give the basic idea of creating inbound actions and how it is being processed in ServiceNow. It is also helpful for debugging the inbound action issues. Please mark helpful, if applicable.

Knowledge Management Translations

It will help to understand how translations work for the knowledge management module.

Table creation with excercise

It will help beginners to create a custom table in ServiceNow using different field types.

Glide Record API

It is a basic API in ServiceNow to interact with the database on the server-side. The official documentation link is here for more details. Link: https://docs.servicenow.com/bundle/sandiego-applicatio...

Trigger notification by throwing an event

It gives the basic idea on how to call/trigger notifications from an event in ServiceNow.