The large majority of the organizations I work with have invested in an
Enterprise Collaboration tool. In the market, there are two major
players that often come up in conversations - Slack and Micros...
Wrote a blog on this a while back and it was pretty popular. Given the
relevancy of the topic with the new table&column based licensing, I
thought v2 should be in video form. How do YOU decide if data...
User ID is a Unique identifier for the user's ServiceNow login user
name. The maximum length of the User Id field in the User table is 40,
which means the User Id in the User table can only have 40 or...
The ServiceNow platform provides potentially boundless solutions to
business challenges. You can extend the workflows provided by ServiceNow
either by: Building your own apps, or...Buying certified ap...
Topics covered in the video: 1) Activate Virtual Agent for your
production and non-production instances. a) Glide Virtual Agent b)
Virtual Agent Designer c) ITSM Virtual Agent Conversations 2) Set up ...
Just in time for Knowledge 2019, check out our new Service Portal
showcase video, featuring some of the 70+ portals we've designed and
developed over the past 3 years. If you will be attending K19 in ...
Ever feel like your Service Portal page has a widget or two that is slow
to load? It happens. When your widgets are sluggish, how do you diagnose
your Service Portal to identify the slow widget? How c...
In this episode, Darius Koohmarey talks with product manager Jason
Occhialini about the Change Management application, which helps
organizations govern the introduction of changes to improve their
cap...
If you have seen a few Requested Item records intermittently created
with no Variable data. It could be because you might be initializing to
a new catalog form. This behavior can be caused by server.u...