ServiceNow Quebec Release - |Top New Features

Core Functionality 1) UI Builder 2) Platform Encryption Now Intelligence 1) Process Optimization 2) Workforce Optimization 3) Regression Framework Now Platform Capability 1) Instance Scan Mobile Featu...

ServiceNow Integration (Virtual Agents) with Teams & Ticket Creation/Updating from Teams

Three ServiceNow / Microsoft Teams Integration Approaches ( Teams Integration ) Demo 1: https://lnkd.in/gAMSnXN - Integrating ServiceNow to Microsoft Teams - Create / Update tickets using Microsoft Te...

Handling errors and planned process time-out in Flow Designer

Who doesn’t know this problem: Your process requires an approval, an inbound email, a reply from the caller or even from a remote system and the update just won’t come. Over time, your instance may ac...

How to add a Microsoft Stream video to a Knowledge Article

This post will walk you through adding a Microsoft Stream video to a Knowledge Article. You will need to have to set up the HTML Sanitizer. The steps to do that can be found in this post. You must com...

How to Integrate ServiceNow and Azure Automation

In this video I will show you just how easy it is to configure an integration between ServiceNow and Microsoft Azure Automation using the Automation App available from the ServiceNow store at https://...

Actions in Virtual Agent

The new action utility in virtual agent designer allows seamless integration of virtual agent topics with any spoke available in the integration hub. The video covers about: - Configuring a VA topic t...

A deep dive to User Criteria

What is User Criteria?User Criteria is an ability to group users based on certain conditions.In Service Now, we have User Groups which groups sets of users. But not that might not always satisfy all t...

Is your work flowing? What makes Flow Designer and IntegrationHub better and why you should migrate now.

[2022-06-07] Added Platform Academy sessions and Creator Con Labs about Flow Designer to the resources[2021-10-25] Updated for Rome release.Whenever a new technology is introduced, innovators and earl...

SNEAK PEAK : Sending Attachment from one instance to other using IntegrationHub and Ebonding Spoke

Hi, See this article for all artifacts of the video. https://community.servicenow.com/community?id=community_article&sys_id=9c8f64211b9aa05038739979b04bcbca Thanks, Ashutosh

What's new in Quebec for IntegrationHub

ServiceNow® App Engine and IntegrationHub together support ServiceNow’s fourth Workflow pillar called Creator Workflows. Creator Workflows deliver to organizations a strategic low-code platform for th...

Getting started with Catalog Builder to scale your catalog development

The Service Catalog team at ServiceNow is busy cooking up innovation for scaling your catalog development, and the first iteration of the new Catalog Builder is available in the Quebec release. In Cat...

TechBytes Episode 59: Change Success Score

In this episode, product owner Greg Morrison talks about a new feature for Change Management. Change Success Score measures the success rate for each change team over time to help improve their perfor...

"Quebec" Release Available on PDIs

Just noticed that the Quebec release is now available to order for both new instances and to upgrade existing ones. Enjoy the shiny new toy.

What's new in Quebec for App Engine

What’s new in Quebec for Creator Workflows – App Engine ServiceNow® App Engine and IntegrationHub together support ServiceNow’s fourth Workflow pillar called Creator Workflows. Creator Workflows deliv...