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Blog Articles

TechBytes Episode 51: Change Management

In this episode, Darius Koohmarey talks with product manager Jason Occhialini about the Change Management application, which helps organizations govern the introduction of changes to improve their cap...

TechBytes Episode 49: Coaching application

In this episode, product manager Manjeet Singh talks about the new Coaching application on the Now Platform. Coaching helps you train service desk agents and other employees at critical moments in the...

The Path to a Quality CMDB Starts With...

Whether you’re a new ServiceNow customer or have been using the platform for a while, you’ve heard how important a quality CMDB is to enabling desired outcomes for the solutions you’ve invested in. A ...

REST Easy with IntegrationHub

ServiceNow continues to innovate when it comes to integrating with other tools from the ServiceNow platform. This blog will focus in that ability to integrate with APIs using Flow Designer and Integra...

TechBytes Episode 47: Flow Designer

In this episode, Michael Slabodnick and Jake Burman talk about Flow Designer, a simple way to create automated workflows using natural language - no code! This episode covers: Flow Designer vs Workflo...