Create a module under Needit application to display reports and PA

Create a module under Needit application to display reports and PA

Get the IP address Information Rest Integration

Get the IP address Information Rest Integration- simple exercise from the training

TechBytes Episode 49: Coaching application

In this episode, product manager Manjeet Singh talks about the new Coaching application on the Now Platform. Coaching helps you train service desk agents and other employees at critical moments in the...

The Path to a Quality CMDB Starts With...

Whether you’re a new ServiceNow customer or have been using the platform for a while, you’ve heard how important a quality CMDB is to enabling desired outcomes for the solutions you’ve invested in. A ...

TechBytes Episode 48: Mobile Platform and Mobile Studio

In this episode, product manager Josh Russ talks about the mobile platform and Mobile Studio, an easy way to bring ServiceNow apps to the mobile world. This episode covers: Mobile capabilities and fea...

REST Easy with IntegrationHub

ServiceNow continues to innovate when it comes to integrating with other tools from the ServiceNow platform. This blog will focus in that ability to integrate with APIs using Flow Designer and Integra...

TechBytes Episode 47: Flow Designer

In this episode, Michael Slabodnick and Jake Burman talk about Flow Designer, a simple way to create automated workflows using natural language - no code! This episode covers: Flow Designer vs Workflo...

Knowledge Task Rules - Allow users to create a task from a knowledge article

Knowledge is an important part of Service Management. This is especially true in today's self-service world where people prefer to search and solve questions and issues themselves. Good knowledge cont...

What to do when Text after Emojis is Being Truncated

On instances before Kingston, if an email contains special characters, like for example a smiley icon, all content after that character will be missing when stored in the system. This doesn't happen a...

Quick challenge: How well do you know the Now Platform?

Here's the challenge Can you answer these true-false questions about the Now Platform? Short answers (“T” and “F”) are listed at the end of this blog, but if you want explanations, click the link at t...

TechBytes Episode 46: IBM Watson on the Now Platform

In this episode, Michael Thompson and Grant Hulbert talk about using the powerful capabilities of IBM Watson in applications you develop for the Now platform. This episode covers: What can Watson do f...

Discover what Virtual Agent on HI can do for you

HI is an internal ServiceNow Enterprise instance where employees, customers, and partners go to manage incidents, problems, changes, upgrades, as well as access the community and search for support do...

Multi-line text fields exceeding character limit

As per documentation, for 254 characters or less, the string field is a single-line text field. Anything 255 characters or above appears as a multi-line text box. Please note that this is expected beh...

ServiceNow acquires FriendlyData to Help People Work Better In Their Own Language

ServiceNow is acquiring FriendlyData to deliver Natural Language Query (NLQ) to the Now Platform and across our products. FriendlyData, based in San Francisco, is an NLQ interface for enterprise data ...