When a global search is performed within the CMS it displays the results using the 'Portal - Search Results' (search_results.do) CMS page.The search results page is defined in two places in CMS: from ...
Since the release of Fuji, we have removed the option to allow end users to alter the size of the font displayed on an instance. The ability to increase and decrease the font size on an instance cause...
To continue to ensure the security and privacy for our customers, ServiceNow has recently upgraded our SSL/TLS encryption. The SSL certificate used by ServiceNow, https://*.service-now.com was upgrade...
A simple setting located on sys_properties can cause public pages links to start asking for authentication. The glide.ui.cms.enforce_public_pages setting can be glossy in security but without prior ma...
Within the Content Management System, the Employee Self-Service portal is provided as an sample website. The ESS site can be used as a template to copy or as a guide to create your own custom site.New...
Some customers have reported seeing unexpected results in the CMS when using the navigation tools available on the platform; such as the 'back' button, when rendering content from their instance in a ...
Within the Configuration Management System (CMS), iFrame content blocks are used to embed a URL on a page within a frame to display external pages or to render ServiceNow content. Using an iFrame make...
The Content Management System (CMS) is a ServiceNow application that allows you to create a custom interface. The CMS application allows for you to be creative as it can be used for a wide variety of ...
Last week, I posted a video on how to schedule a system clone. The next video in the series shows how to use the ServiceNow Clone Definition modules to specify which source data to exclude from a clon...
Contextual search allows you to configure fields on forms and record producers to automatically display knowledge search results based on the text entered in those fields. This is a feature from Fuji ...
At Knowledge 15, britt.champeau put together a lab guide covering everything you need to know about moving from Knowledge Management v2 to Knowledge Management v3. I've attached a PDF of that guide. A...
Hello Members,In the last week, I had come up with a blog post on how to import Microsoft word document files to ServiceNow containing images. Knowledege Base - Part 1: Import bulk 'docx' and 'doc' fi...
For all the advantages the Cloud and SaaS provide us, there are organizations for whom massive efficiency gains are *NOT* worth the risks. ServiceNow has a range of options available (more on that lat...
In this episode of ServiceNow TechBytes, ServiceNow product manager mike.malcangio talks about using the Knowledge Management Application to view, create, edit, organize, share, and manage content acr...
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