VaranAwesomenow
Mega Sage
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12-24-2021
04:43 AM
When instance becomes slow / unresponsive during to multiple active transactions, below method can be used to refresh some of the instance resources
1. Check for active transactions directly via url
Transactions.do -> active Transactions
https://<instanceName>.service-now.com/v_cluster_transaction_list.do?sysparm_query=%5EGROUPBYnode_id
2. Check if debug is enable which is slowing down the instance
Disable all debug ->
https://<instanceName>.service-now.com/sys.scripts.do?action=run_module&sys_id=73e113dc0a0a0a790081ea9a0f7a54d9
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